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Affiliate
Marketing Articles home : Dealing with Merchants
Affiliate Marketing Tip: Dealing with Merchants Directly
When you are dealing directly with a merchant, there are some things that
you have to realize. You need to know how to deal with them but also what to
expect to encounter from the as well. That is what this section is going to
help you with. Let's take a look at some of the various things that you can
expect to hear and deal with when going through a merchant.
a) If you are going to go to the trouble of emailing a merchant and they
don't respond the first time, do not worry about it, be persistent because
many merchants receive countless numbers of emails daily and take time to
sift through them and weed out the spam. If they still fail to respond to
your, think twice about continuing promotion on their behalf because a lack
of communication can also be indicative of other problems such as payment or
just plain disinterest. You should also bear in mind that some merchants
work on the shotgun principle. What this means is that they make big
promises, set a high payouts knowing full well that few affiliates will ever
reach it. Next thing you know, they get as many affiliates promoting their
products and services as possible which will give them the maximum exposure,
with the minimum cost and effort on their part. It's not a good business
model for them to use in the long term and after a while affiliates drop
away, but not before the company has raked in thousands. Many MLM
(multi-level marketing) programs also work on this principle and only the
guys at the top generate any serious revenue so you need to expect this and
watch out for it.
A good way to protect your payments from merchants is to sign up for
affiliate programs that are extremely well established ad networks such as
Offers Quest or FastClick if you want to get paid for your work. When you
are working with a major ad network means that even if you only make a few
dollars from each program, those dollars that are generated will all feed a
common account, accumulate rapidly which will allow you to reach the payout
threshold in a shorter time period. Most ad networks work with merchants on
a "money up front" or monthly "pay as you go" basis because this decreases
the risk of those merchants who are suddenly disappearing with your hard
earned commissions. For this to work, you need to demonstrate your web
marketing prowess
b) Unless you have a web site that already generates high traffic, don't ask
the merchant for higher commissions in the first communication. So many
affiliates do this and end up being totally ignored because most affiliates
probably can't deliver on their promises due to the fact that too many of
their claims are unachievable. If you don't have a solid sales record for
the product or service you are promoting, you'll need to prove yourself to
merchants off the bat and put some thought into your promotion and rack up a
few sales before attempting to secure higher payout rates. Be professional
in your communications
c) When you are communicating with merchants, you have to make sure that you
use a professional manner not the laid back style that you use when talking
toy our friends. If you have suggestions of how a merchant could improve an
offer that would convert into more sales, let them know, but be very polite
and constructive in your feedback -not insulting by saying things like:
"Your banners suck" because this will alienate them.
d) You have to remember that the Internet as a trading place is still very
new in comparison to the business platforms of the last few millennia like
regular advertising through television or newspaper ads. Some of the quality
companies that are offering an affiliate program may be just breaking into
this side of marketing and will appreciate any feedback you can give them.
e) A smart merchant understands that good affiliates can't be found
everywhere as is often assumed and hoped. Merchants need someone that acts
business like and treats them with respect, assists with resources and
provides prompt payments. Smarter affiliates understand that a merchant
wants quality promotion and sales performance for minimum outlay. Successful
merchant/affiliate partnerships happen when both parties understand these
points and work together because that is when the money starts rolling in.
Nowadays, you can get millions of different goods and services on the
Internet, advertisers look to individuals and companies to help them sell
their products by using webmasters and others to spread the word. These
advertisements can come in the form of banner advertising on affiliate
sites, text links, reviews written by affiliates, direct email, blogs etc.
How it works is that the advertisers pay webmasters for displaying the ads,
or for click throughs that are sent to them, (Called pay per click) which is
a commission that is paid on any sales that happen as a direct result of a
referral from their web site or email message or during each visit. I will
explain more on this in a later section.
The fact of the matter is that you will likely not need to be bothered with
a merchant at all if it weren't for the money involved. The fact that
affiliations can be used as a mass promotional opportunity for both sides
that results in more money for both just adds icing to the cake. That is why
the next section is about mass promotion through affiliate marketing.
Next:
Affiliate Marketing Tip: Affiliate Marketing As A Mass Promotion Tool
Back:
Affiliate Marketing Tip: Talk to People
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